Transferring Calls Using Your Desktop Phone

• Press the Transfer button.
• Your phone will automatically put your original call on hold and open a new line.
• Dial the extension to which you want to transfer your caller.
• Press the Transfer soft key again

How to Perform Different Types of Transfers:

• Blind - Press Transfer, dial number, press Transfer, and hang up.

• Announced - Press Transfer, dial number, wait on the line, announce call, press resume to return to caller -or- press Transfer, and hang up.

• Direct to voicemail - Press Transfer, press #8, dial extension, press Transfer, and hang up.

Transferring Calls Using Your WebEx App

• Click the more options icon ( ... ) next to the red X

• Blind Transfer - Enter number and click Transfer Now

• Announced - Enter number, click Consult First, announce call, click resume to return to caller -or- click complete transfer

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