Oct 21, 2025
IMPORTANT: You must setup your voicemail to begin receiving voicemail on your new phone
Setup Voicemail using your Desktop Phone:
Press the Voicemail button on your phone
If asked you default PIN is 159357
Follow the prompts to complete you voicemail setup
Update Your Voicemail Greeting using your Desktop Phone:
- Press the Voicemail button on your phone
- Enter your passcode
- Press 1 to access your voicemail box and 3 to record your no answer greeting
- Follow the prompts to complete the process.
Setup or Update Voicemail Using the WebEx App
To setup your voicemail with the WebEx app it is recommended that you use a headset. If you need a headset, please submit a helpdesk ticket.
- Open the WebEx App
- Click on the Voicemail Icon (refer to image below)
- Click on the phone icon to setup voicemail.
- The default PIN is 159357.
- Follow the prompts
- If this is the first time, you will be promted to setup your voicemail
- If you have already setup your Voicemail, press 1 to access your voicemail box and 3 to record a new no answer greeting.