Service Name: Software - Support


Description:

The IT department provides support to all software packages used at the College.


Benefits and Features:

The IT department will provide software support to all computer packages required by employees of the College.  


Requirements:

  • The IT Department will provide level 1 support to all software packages
  • Issues that cannot be resolved will be referred to the apporiate technical support channels. 
  • If outside tech support is required, the IT department will contact support for your department and work with you to resolve the issues.